Terms of Service

Article 1 (Purpose and Definitions)

(1) These Terms set out the conditions and procedures for using the Service and the rights and obligations of the Company and the user.

(2) “Service” means every feature the Company provides, including voice recording, transcription, AI summaries, organized notes, translation, chat, study-material generation, and cloud storage and sync.

(3) “User Content” means the audio, documents and text you record, upload or enter, and the outputs generated from them (transcripts, summaries and the like).

(4) “Credits” means the prepaid units used to pay for AI processing and cloud storage.

Article 2 (Effect and Amendment of these Terms)

(1) These Terms take effect when posted in the Service or notified by other reasonable means.

(2) The Company may amend these Terms within the bounds of applicable law. Amendments are announced with their effective date and reason at least 7 days in advance — at least 30 days in advance where the change is unfavourable to users — by in-app notice or email.

(3) A user who does not accept an amendment may delete their account before it takes effect. Continued use after that date constitutes acceptance.

Article 3 (Formation of the Contract)

(1) The contract is formed when you accept these Terms and the applicable privacy consents, apply through a method the Company provides (email verification, Apple or Google sign-in), and the Company accepts the application.

(2) The Company may withhold or refuse acceptance where capacity or technical constraints prevent it, where another person's identity has been used, or where applicable law would be breached.

Article 4 (Account and User Responsibility)

(1) You are responsible for keeping your credentials (password, verification codes, Recovery Key) secure, and must notify the Company without delay if you become aware of unauthorised use.

(2) User Content that is stored is encrypted on your device before it is transferred and stored, and the decryption key is derived on your device from your password, Security PIN or Recovery Key. The Company does not hold that key in plaintext, so if you lose your password, Security PIN and Recovery Key, the Company cannot restore your stored data. Keep your recovery methods safe. Transcription and AI processing need plaintext at the moment they run, so what is sent at that moment is not covered by encryption at rest (see the Privacy Policy and the cross-border transfer consent).

(3) The Service is not available to anyone under 14, or under the minimum age of digital consent where they live.

Article 5 (Provision of the Service)

(1) The Company aims to provide the Service without interruption, but may suspend it temporarily, with prior notice, for maintenance or repairs.

(2) Some features require a network connection and “AI features” to be turned on. You may turn off “AI features” in Settings, which stops the transfers made for transcription, AI summaries, organized notes and chat, transcript sync and audio backup, and makes those features unavailable. It does not stop sign-in and account management, subscription and credit checks, error diagnostics, or credit-funded cloud search — so it is not a switch that ends every transfer.

Article 6 (Nature and Limits of AI Output)

(1) The Service’s summary, organize, translation, chat and study-material features are provided using generative AI. The Company says so on the screen where each is started and marks what they produce as AI-generated. Turning speech into text is speech recognition and is marked as auto-transcribed. Transcripts, summaries, organized notes and translations are generated automatically and may contain errors, omissions or inaccuracies.

(2) For medical, legal, financial or other significant decisions you must verify against the original audio or source; the Company does not warrant the accuracy or completeness of AI output.

(3) The Company does not use User Content to train AI models.

Article 7 (Paid Services, Subscriptions and Credits)

(1) Subscriptions and credit purchases are processed by the Apple App Store or Google Play; payment and refunds follow each store's policies.

(2) Subscriptions renew automatically on the same terms unless cancelled at least 24 hours before the period ends. Cancel in your store account settings.

(3) Where applicable law grants a right of withdrawal, that right is honoured.

(4) Credits are deducted in proportion to the actual cost of the processing you request (AI processing, cloud storage). Per-operation rates may change — for example when a provider's prices change — and material changes are announced in advance under Article 2. New rates apply only to future use and never reduce or expire credits you already hold.

Article 8 (Unpaid Storage Fees)

Every stage is notified in advance in-app and by email, and topping up at any stage resets the process immediately. The Company never deletes material stored on your own device.

Article 9 (Rights in User Content)

(1) You retain all rights in your User Content. The Company acquires no ownership of it and no licence to it.

(2) The Company processes User Content only as far as providing the Service requires (storage, transcription, AI processing, sync).

(3) You may export your content at any time in standard formats (TXT, DOCX, PDF).

(4) You may use the sharing feature to let a third party read a copy of your content. Sharing works as follows. (a) What is shared is a copy taken at the moment the link is created; later edits to the original do not reach a copy already shared. (b) A recipient may read the copy but cannot alter your original. (c) Anyone holding the link can read the copy, so how far the link travels is yours to control. (d) A share expires automatically after the period you set, and you may revoke it at any time before then. (e) A shared copy is encrypted on your device and its key travels only in the link, never to the Company’s servers, so the Company does not read the contents of a shared copy.

Article 10 (Your Responsibility for Recording and Sharing)

(1) The conditions for lawfully recording other people — consent requirements in particular — differ by country and region. You are responsible for complying with the law that applies to you, and any civil or criminal liability for unlawful recording rests with you.

(2) Sharing a recording in which other people appear, or anything generated from it, may amount to disclosing those people's personal data. Where it does, you act as the data controller and are responsible for obtaining any consent the law requires; the Company's role is to hold and deliver an encrypted copy on your instruction.

Article 11 (Prohibited Conduct)

You must not:

(1) infringe others' rights, including copyright, likeness and privacy;

(2) record or intercept communications in breach of applicable law;

(3) reverse-engineer the Service, gain unauthorised access, scrape it, or exploit vulnerabilities;

(4) disrupt the Service's normal operation or impose excessive load on it;

(5) use another person's account or impersonate another person;

(6) use the sharing feature to distribute unlawful material, or misuse the Service as a means of distributing or storing content.

Because the Company does not hold the key to a shared copy and so does not read it, action under this Article takes the form of blocking or deleting the share in question, on a report or a lawful request from the authorities.

Article 12 (The Company's Intellectual Property)

The software, design, trademarks and documentation that make up the Service belong to the Company or its licensors. You may not copy, distribute or create derivative works from them without the Company's prior written consent.

Article 13 (Changes to or Discontinuation of the Service)

(1) The Company may change or discontinue all or part of the Service for operational or technical reasons, announcing material changes in advance as set out in Article 2.

(2) If the Service is discontinued, the Company will provide a reasonable period and method for you to export your data.

Article 14 (Termination and Account Deletion)

(1) You may delete your account at any time in Settings, in the app or on the web; export is offered beforehand.

(2) On deletion, stored data is destroyed except where the law requires it to be retained.

(3) If you materially breach Article 11, the Company may restrict use or terminate the contract after notice — or, in urgent cases, act first and notify without delay.

Article 15 (Limitation of Liability)

(1) The Company is not liable for loss caused by events beyond its reasonable control, such as force majeure or telecommunications failures.

(2) To the extent permitted by law, the Company's aggregate liability is limited to the amount you actually paid the Company in the 12 months preceding the loss.

(3) Paragraph (2) does not apply to loss caused by the Company's wilful misconduct or gross negligence, or to liability that consumer-protection law does not allow to be excluded.

Article 16 (Notices)

The Company gives notice by in-app message, to the email address you registered, or by posting in the Service. Notices to users generally may be given by posting an announcement on the Company's website.

Article 17 (Governing Law, Jurisdiction and Severability)

(1) These Terms are governed by the laws of the Republic of Korea. Where mandatory law in your country of residence gives you greater protection, that protection is unaffected.

(2) Disputes are brought before the court with jurisdiction under the applicable rules of civil procedure.

(3) If any provision is invalid or unenforceable, the remaining provisions continue in effect.

(4) These Terms are provided in five languages; where translations differ, the English version prevails, except where paragraph (1) applies.